How can we help?

How can I update my card information?

How can I update my card information?

By Phone

Call us and we can update your card information and process the payment over the phone. NEVER provide your card information in a voicemail! We will call you back.

By Email

Let us know a good time to call you and we will update your card information over the phone. NEVER provide your card information in an email!

By Adding A New Card Online

  1. Navigate to an outstanding invoice or quote within client hub

    Click the green "Pay Invoice" button in the bottom-right corner of the screen
    Pay Button
  2. Enter your card information

    • This is your first online payment or no saved cards

      Carefully enter your card information and click the green "Charge $xx.xx" button. Check the "Save this card for future use" box for easy future payments. This box MUST be checked if you are enrolled in auto-pay.
      Pay Invoice Screen
    • Enrolled in auto-pay or have saved cards
      There is no way to edit or delete saved cards online. They can however be edited and deleted by Kirk's Lawn Care over the phone.
       
      • Select a different saved card (if available) and process the payment by clicking the green "Charge $xx.xx" button.
         
      • To add a new card, click "Add Another Payment Method"
        Pay Invoice Screen

        Carefully enter your card information and click the green "Charge $xx.xx" button.
        You MUST check the "Save this card for future use" box for auto-pay
        Add Card Info Screen

A Note On Future Payments

If you selected to save this card information for future use, you will find it as your default card the next time you process a payment. If you are enrolled in auto-pay, this saved card will now be your default card for auto-pay. If you wish to have other saved cards deleted from your account, please contact Kirk's Lawn Care.

Still Having Issues?

Contact us. We are happy to help!